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Privacy & Policy

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By using the App/Website, the User acknowledges the Disclaimer given in the Disclaimer section and agrees to abide by and be bound by these Terms and Conditions of Use and any modification or amendment made thereto by Lupin.

Use of information

This App/Website for the User's personal and non-commercial use. Lupin has made a conscious effort to display and describe information about Lupin, its products and services on the App/Website accurately. All materials on this App/Website are for the User's general and educational benefit only and should not be construed as medical or legal advice. The User is not allowed to duplicate, modify, display, alter, perform, reproduce, publish, license, create, transfer, or sell any information, products or services obtained from this App/Website. User will use the Information only as a reference aid, and that such material is not intended to be (nor should it be used as) a substitute for the exercise of professional judgment. In view of the possibility of human error or changes in medical science, User should confirm the Information through independent sources. The user may freely browse the App/Website, but may only access, download or use information from this App/Website, including any text, sound, images, audio and video (collectively: “Information”) for strictly non-commercial use. The user may not distribute, modify, transmit, reuse, repost or use the Information for commercial purposes, without written permission of Lupin. You should assume that everything you read or see on this App/Website is copyrighted according to Applicable laws, unless otherwise noted; and may not be used except as laid down in these Terms and Conditions. Lupin neither warrants nor represents that the use of the Information will not infringe any rights of third parties. Use of this App/Website does not confer any license or right to the Information or any copyright of Lupin. The trademarks, logos, service marks displayed on the App/Website (collectively the “Trademarks”), are registered and unregistered trademarks of Lupin. Nothing in this App/Website should be construed as granting any license or right to use any Trademarks or Information without the prior written permission of Lupin.


Information on this App/Website may contain technical inaccuracies or typographical errors. Lupin reserves the right to update, change, modify, delete any of the Terms, in whole or part at any time, and or may suspend the operation of this App/Website for support or maintenance work, without notice. Any changes or updates will be effective immediately upon posting the revised Terms on the App/Website. The User is expected to review this statement periodically. The User's continued use of this App/Website constitutes an acceptance of any and all revised Terms.

User information

All information or material posted by the User whether by way of questions, comments, etc. is and will be treated as non-confidential information and shall be deemed the property of Lupin. The User is forbidden from posting information or material containing vulgar, obscene, threatening or otherwise using unlawful language.

Intellectual property

Lupin's names and logos including but not restricted to text and graphic referenced on the App/Website are trademarks and copyrights of Lupin or its affiliates. Lupin's Trademarks may not be used in connection with any product or service that is not a Lupin product or service or in any manner that disparages or discredits Lupin. No reproduction of any part of this App/Website may be made nor is any part allowed to be modified or incorporated in any other work. Lupin reserves all rights pertaining to this App/Website as also the right to refuse access to any section of the App/Website in its discretion, including, without limitation, if Lupin believes that user's conduct violates Applicable law or is harmful to the interests of Lupin. Lupin reserves the right, in its sole discretion, to terminate the User's access to all or part of this App/Website, with or without notice.

Third party links references

It is quite likely that the App/Website may contain links or reference to third party App/Websites and may be provided for convenience. However, inclusion of any link to the App/Website is not be considered as belonging to Lupin. Access by the User of these links is solely to the risk of the User.


The User agree to indemnify and hold harmless Lupin, from any and all claim, cost, expense, judgment or other loss on account of the User prohibited, unlawful and unauthorized use of this App/Website in violation of the terms and conditions and against any Applicable law.

Limitation of liability

Lupin will not be liable to the User for any damages of any kind whatsoever, including but not limited to direct, indirect, incidental, consequential or punitive damages arising from or connected with the user's access, use or inability to use this App/Website.


If any term or conditions herein is held to be either illegal or unenforceable, in whole or in part, under any enactment or rule of law, such a term or condition may be severed, and such a decision shall not be construed as affecting the other terms and conditions, which shall remain fully enforceable.

Applicable law and jurisdiction

This App/Website is made and controlled by Lupin in India, as such all the terms and conditions expressed herein are governed by and to be interpreted in accordance with the laws of India, without regard to the choice or conflict of law provisions of any jurisdiction and all disputes arising in relation to these terms whether in contract or tort or otherwise, is to be submitted to the jurisdiction of the courts located in Mumbai, India. Access to this App/Website by the User from territories where the content is illegal, is strictly prohibited. The User is not allowed to use this App/Website in violation of any Applicable export laws and regulations and the User shall be solely responsible for compliance with all such laws.

Pledge on privacy

We, at Lupin endeavor to ensure and maintain the privacy and security of all personal information collected or retrieved by your use, as a visitor of our App/Website. The term "personal data" as used in this Policy refers to information such as your name, birth date, e-mail address or mailing address, etc. Lupin Limited ('Lupin') pledges to comply with internationally recognized standards of privacy protection.

Intended use of personal data

Most of the sections of our App/Website do not require any form of registration and/or creation of account. However, if some sections of our App/Website require registration, such registration shall be at your discretion and you may choose to not to register with us, however in such event you will not be able to access such section. In the event you choose to register, you may need to fill in certain fields to gain full access to such section of the App/Website by choosing a username and password and/or for us to respond to your query.

Lupin may collect and use personal data to provide information to you about us, to market products and services, to process orders or applications submitted by you, to create products or services to meet your needs, to seek your feedback or to contact you in relation to those services offered on our App/Websites, to provide you educative Information to help resolve your problem and/or to help build your knowledge as also to allow you to subscribe to our newsletters.

Lupin keeps your data and all information received only for as long as is reasonably necessary for such above mentioned purposes and in compliance with Applicable laws in India, in relation to legal or ethical reporting or documentation retention requirements. This App/Website is not intended nor aimed for the use or access by children below 18 years of age.

Non-disclosure of information

Lupin will not sell, share, or otherwise distribute your personal data to third parties without your prior consent, and if required to provide the same to a third party, for further processing or connection to its business, it will in accordance with Applicable law for the purpose for which the data were originally collected. Lupin will, wherever possible, endeavor to ensure that the disclosure and intended use of the data are clearly indicated and that such third parties provide the same level of protection as Lupin.

Right of access

If we have collected your personal data, you have the right to update your personal data. If you wish to review or change the details you have supplied to us, please contact the Webmaster, however such review will be available only in accordance with our data retention policy. We are not obliged to store your data for a period which is beyond the intended purpose for which such data was collected or submitted.

Security and confidentiality

To ensure the security and confidentiality of personal data that Lupin collects on-line, Lupin uses data networks protected, inter alia, by industry standard firewall and password protection. Access to personal data is restricted to only those employees on a need to know basis for the sole purpose of preserving the data and who are otherwise authorized and trained to handle such data properly. Staff compliance with our policies and procedures is regularly reviewed. While we cannot guarantee against any loss, misuse or alteration to data, we strive to prevent any such unfortunate occurrences.

Data transfer abroad

Lupin is a global enterprise and may have databases in different jurisdictions. Lupin, if required, may transfer your data to one of its databases outside your country of domicile. In such event if the level of privacy protection in such country of database does not comply with recognized international standards, we will ensure that data transfers to such databases in that country are adequately protected and that the transfer of data to third parties in such countries will not occur unless Lupin implements the standards it generally follows to maintain the personal data.

Anonymous data and "Cookies"

Most of the information that Lupin collects from its App/Website(s) is anonymous information, such as the pages you visit and the searches you perform. Anonymous information is processed by Lupin to help improve the contents of the App/Website and to compile aggregate statistics about individuals using our App/Website for internal, market research purposes. In so doing, Lupin may install "cookies" that collect the first level domain name of the user (e.g., "" from an e-mail address of "") and the date and time of access. "Cookies" by themselves cannot be used to discover the identity of the user. A "cookie" is a small piece of information, which is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a "cookie", this will enable you to decide if you want to accept it or not.


Lupin does not condone "spamming". Spamming is defined as sending unsolicited e-mails, usually of a commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have declined to receive such communications. In contrast, Lupin may inform all its visitors of its products, health, or other related information by e-mail, whilst giving you the choice of opting out of such service.

Links to other App/Websites

This Privacy Policy applies only to Lupin's App/Websites. Lupin may provide links to other App/Websites, which we believe, may be of interest to our visitors. We try to ensure that such App/Websites are of the highest standard. However, Lupin does not guarantee the standards of every App/Website link it provides or be responsible for the contents of non-Lupin App/Websites. The risk of accessing such App/Websites is solely yours.

No paid services offered

Unless otherwise stated, this App/Website does not offer you to access any content on payment basis. The access to the content of the App/Website is only on "read-only" basis.


If you have any queries or complaints about our compliance with this Privacy Policy, please contact the Webmaster. This privacy policy is effective as of October 15, 2012. We aim to constantly improve the tools available to you to manage the data that you provide to us. Please refer to this page from time to time to review these and other new features or updates.